If managers want to maintain an effective open-door policy, they must
A)formalize the procedure and encourage employees to start at the top.
B)ensure that employees come to them only with justified grievances.
C)emphasize that they can offer solutions only on an advisory basis.
D)encourage employees to voice their complaints and listen honestly to those concerns.

Question

Quizplus · Accepted Answer

The key to maintaining an effective open-door policy is to encourage employees to voice their complaints, and for managers to listen honestly to those concerns. The option of formalizing the procedure or only allowing justified grievances may discourage employees from coming forward with their concerns, while the option of offering only advisory solutions may make employees feel unheard and undervalued. It's important for managers to create a safe and supportive environment where employees feel comfortable expressing themselves and believe that their concerns will be addressed appropriately.

If Managers Want to Maintain an Effective Open-Door Policy, They