Marco is generally satisfied with the performance of his staff as a whole. Overall, deadlines and goals were met but not exceeded. Some individuals may have contributed more or less to the success of the department. But when completing their performance evaluations, he rates all of them as about average. This is an error of central tendency.

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Marco's tendency to rate all of his staff as average is an example of the error of central tendency, which occurs when individuals rate others as being closer to the middle of a scale (i.e., neither very good nor very bad) than they actually are.

Marco Is Generally Satisfied with the Performance of His Staff