When reviewing the performance appraisals for the marketing department, the HR manager found what appeared to be leniency errors, as most employees received similar ratings that were above average. Going forward, raters are going to be required to use a forced distribution, as this will reduce the chance of leniency or strictness errors.

Question

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Using a forced distribution can help reduce leniency or strictness errors by requiring raters to assign a certain percentage of employees to each rating category, rather than allowing them to rate everyone similarly.

When Reviewing the Performance Appraisals for the Marketing Department, the HR