An analyst who asks an employee what he or she would do differently if the situation were to occur again is probably using what technique?
A)The critical incident method
B)The position analysis questionnaire
C)The functional job analysis system
D)The competency-based approach

Question

Quizplus · Accepted Answer

The critical incident method involves asking employees to describe a specific situation or incident in which they were successful or unsuccessful and what they did to handle it. Asking what the employee would do differently in a similar situation is a key part of this technique. The other options are not relevant to this approach.

An Analyst Who Asks an Employee What He or She