A staff nurse is known for having temper tantrums when the unit is stressful. The nurse slams doors, grumbles, and is demeaning to coworkers. The behavior has never been violent, but today it is becoming more threatening. The nurse just came into the station and said, "My nurse assistant is stupid. I'm not going to put up with that much longer. She needs to be put in her place." How should the manager respond to this situation? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

Question

Quizplus · Accepted Answer

1. The nurse should be removed from the situation.
2. This behavior should be documented.
3. Making excuses for this nurse is not appropriate. The nurse's temper is escalating and may grow out of control. Excuses violate the zero-tolerance policy.
4. As the behaviors are escalating, security should be notified.
5. The nurse should not be allowed to remain on the unit for the rest of the shift.

A Staff Nurse Is Known for Having Temper Tantrums When