The sales manager has an employee who consistently passes in the monthly sales report late. Prior comments to the sales rep have not changed the behavior. The manager has decided to try another influencing tactic to get the reports in on time. Select the most appropriate individual tactic for this situation. a. rational persuasuon
b. inppirational appeals
c. consultation
d. ingratiation
e. personal appeals
f. exchange
g. coalition
h. legitimization
i. pressure
Correct Answer:
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