Managers of Generation Y workers must keep in mind that in order to create and maintain a positive work environment,
A) they must use positive reinforcement cautiously so as not to fuel self-preoccupation and narcissism.
B) frequent feedback and affirmation are critical.
C) they must use more tangible forms of recognition,such as trophies and awards.
D) extending courtesies is not as important.

Question

Managers of Generation Y workers must keep in mind that in order to create and maintain a positive work environment,​
A) ​they must use positive reinforcement cautiously so as not to fuel self-preoccupation and narcissism.
B) ​frequent feedback and affirmation are critical.
C) ​they must use more tangible forms of recognition,such as trophies and awards.
D) ​extending courtesies is not as important.

Quizplus · Accepted Answer

Generation Y workers place a high value on feedback and affirmation, and managers need to provide frequent positive reinforcement to maintain a positive work environment. Using tangible forms of recognition is helpful, but not as critical as providing consistent feedback and affirmation. Additionally, extending courtesies is still an important aspect of creating a positive work environment.

Managers of Generation Y Workers Must Keep in Mind That