Case 9.1
Anne has been feeling depressed lately.A few weeks ago her pet cat died of old age.Anne was sad,naturally,but lately she has hardly been able to function.While talking to a friend about how she was feeling,she suddenly remembered how distraught she was as a child when she rolled over on a new kitten in her sleep and smothered it.Anne decides to join a self-help group in order to get control of her feelings.That same week a coworker had failed to fulfill her responsibilities on an important project,resulting in delays.Anne was "chewed out" by her boss as a result.Anne wants to tell the coworker how angry she was.Anne's boss,Jerry,is subject to angry outbursts.When he is upset,he lets everyone know it,quickly and fully.
-Refer to Case 9.1.What would be an effective way for Anne to express her anger to Jerry?
A) Tell him "I feel very upset when you yell at me,especially in front of my coworkers."
B) Wait a few weeks before talking with Jerry in order to allow herself to "cool off."
C) Yell back at Jerry.
D) Journal about her anger,then send a summary to Jerry as an e-mail.
Correct Answer:
Verified
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Anne has been feeling depressed lately.A
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Anne has been feeling depressed lately.A
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Anne has been feeling depressed lately.A
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