Which of the following is not usually cited as a characteristic that distinguishes services from products?
A) Inseparability of services
B) Difficulty of standardization of services
C) Customer involvement in services
D) Perishability of services
E) Tangibility of services
Correct Answer:
Verified
Q1: The difference in approach and emphasis used
Q2: Services account for about _ of the
Q3: In terms of being in tune with
Q4: The salvage value of unsold services is:
A)
Q5: Which of the following services would be
Q7: It is the _ of services that
Q8: Franchises that include franchisee direction in such
Q9: Priceline.com,Orbitz,and Hotwire are all examples of:
A) Commercial
Q10: All of the following are services except:
A)
Q11: A concert is given for which 5,000
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