The involvement of customers in the production of services is usually:

Question

Quizplus · Accepted Answer

Customers are usually more involved in the production of services than in the production of physical products. This is because services are often intangible and require interaction between the customer and the service provider. The customer's input and feedback during the service production process can influence the outcome and customer satisfaction.

Answer: E 
 In some cases, customer input is required at the development stage of a service to ensure that it meets their needs and expectations. This is especially true for new or innovative services where the customer's perspective is essential for determining the features, design, and delivery of the service.

The Involvement of Customers in the Production of Services Is