Which of the following was not one of the steps in Kotter's eight- step plan for implementing change?
A)create a new vision to direct the change
B)form a coalition with enough power to lead the change
C)hire an outside change agent to lead the change process
D)establish a sense of urgency by creating a compelling reason for why change is needed

Question

Quizplus · Accepted Answer

Hiring an outside change agent to lead the change process is not one of the steps in Kotter's eight-step plan for implementing change. The other three choices (creating a new vision, forming a coalition, and establishing a sense of urgency) are all key steps in the process.

Which of the Following Was Not One of the Steps