Jennifer has come to realise that conflict has both functional,as well as dysfunctional,outcomes.She has observed examples of both in her organisation. Last month,Jennifer's department experienced constructive conflict during a meeting.Which of the following is not an outcome of this functional conflict?
A)improved quality of decisions
B)communication is retarded
C)creativity and innovation are stimulated
D)tensions are released

Question

Quizplus · Accepted Answer

Retarded communication is not an outcome of functional conflict. In fact, functional conflict stimulates communication and promotes better understanding among team members. Improving the quality of decisions, stimulating creativity and innovation, and releasing tensions are all positive outcomes of functional conflict.

Jennifer Has Come to Realise That Conflict Has Both Functional,as