The communication that is used by group leaders and managers to assign goals,point out problems that need attention,and provide job instructions is:
A)directional communication.
B)downward communication.
C)lateral communication.
D)informal communication.

Question

Quizplus · Accepted Answer

Downward communication is used by group leaders and managers to assign goals, point out problems that need attention, and provide job instructions to their subordinates. This type of communication flows from the top of the organizational hierarchy to the bottom, and is used to provide direction to employees on their roles, responsibilities, and expectations. Therefore, downward communication is the best choice for this question.

The Communication That Is Used by Group Leaders and Managers