Formal channels traditionally follow the within the organisation.
A)authority chain
B)grapevine
C)nonverbal messages
D)informal channels

Question

Quizplus · Accepted Answer

Formal channels refer to the official communication paths within an organization. These channels follow the authority chain or hierarchy of positions in the organization. This means that communication flows from the top-down or from superiors to subordinates along the chain of command. Hence, option A is the correct choice. Option B refers to informal channels, which are unstructured and unofficial modes of communication, often referred to as the grapevine. Option C refers to nonverbal messages, which can be conveyed through body language, tone of voice, facial expressions, and other nonverbal cues. Option D refers to informal channels, which have no established structure and can include personal conversations or informal messages.

Formal Channels Traditionally Follow the Within the Organisation