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In Light of Consumers' Beliefs That All Banks Were Pretty

Question 61

Multiple Choice

In light of consumers' beliefs that all banks were pretty much the same, Scotiabank repositioned itself on the basis of enhanced financial services. After building loyalty among its own customers, it used the phrase "You're richer than you think" to
Differentiate itself from other banks and connect with:


A) lobby groups
B) other brand loyals
C) category non-users
D) new home buyers

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