An internet- based knowledge management system that resulted in shorter customer response times would be one e- business technique that contributes to the competitive advantage of a________ .

Question

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A differentiator seeks to set itself apart from competitors by offering unique products, services, or customer experiences. An internet-based knowledge management system that results in shorter customer response times would enhance the customer experience and set the company apart from competitors, contributing to its differentiation strategy.

An Internet- Based Knowledge Management System That Resulted in Shorter