Ghada's Presentation (Scenario) Ghada, the CEO of Excalibur Manufacturing Company, Had Concluded That

Ghada's Presentation (Scenario)
Ghada, the CEO of Excalibur Manufacturing Company, had concluded that the company would have to reduce its employee group by 10 percent within the next four weeks due to a decreased demand for the products the company manufactured. She spent over 30 hours preparing charts, tables, graphs, diagrams, and other forms of visual aids for her presentation to the employees about the upcoming reduction in force so that they could understand the reason and feel better about the company.
-One employee in the finish department told her coworkers that she heard Ghada say that "the company was laying off the 10 percent so that it could boost the dividends paid to stockholders at the end of the quarter, and that the board of directors was worried about the return on assets." These claims are most likely the result of which barrier to effective communications?

A) language
B) information overload
C) filtering
D) verbal intonation