A homemade-ice cream shop owner has noticed that, often, potential customers will stop outside the store, assess the wait in line, and then pass by. The shop has a(n):
A) infinite customer population with balking customers.
B) infinite customer population with reneging customers.
C) finite customer population with balking customers.
D) finite customer population with reneging customers.

Question

Quizplus · Accepted Answer

Customers who decide not to enter a queue because it is too long are considered to be "balking." Since the scenario involves a public place where the number of potential customers is not limited by membership or a specific community, it implies an infinite customer population.

A Homemade-Ice Cream Shop Owner Has Noticed That, Often, Potential