Question 1

It was a long process,but Albert was delighted to finally have finished his social audit process.His next step is to report the findings.He develops a report following the Global Reporting Initiative (GRI)standards.This is the first time he conducted an audit with
This process in mind.Which of the following 'clusters' of his completed report are not required under the GRI?
A)Responsibility
B)Auditability
C)Timeliness
D)Neutrality
E)Relevance

Accepted Answer

The GRI standards do not specifically require a 'Responsibility' cluster in their reporting framework. The other options are principles related to the quality of the report.

Question 2

The majority of experts believe that in the future,business will likely see:
A)Corporations losing interest in CSR
B)Increased standardization of measurement of CSR
C)Mandatory CSR reporting by governments
D)CSR becoming more mainstream
E)Greater stakeholder engagement

Accepted Answer

CSR is becoming more mainstream as businesses recognize the benefits of being socially responsible.

Question 3

A large sporting goods chain develops a listing of social activities of the firm.This social report does not evaluate the effectiveness of these activities.This is an example of the _______approach to social auditing.
A)inventory
B)process
C)program management
D)social indicators
E)None of the answers.

Accepted Answer

The inventory approach to social auditing involves listing a company's social activities without evaluating their effectiveness, which matches the description given.

Question 4

Employees may receive communication from their employers regarding performance measures and social reporting through:
A)Internet
B)public meetings
C)codes of conduct
D)financial audits
E)staff meetings

Accepted Answer

Staff meetings are a common method for employers to communicate directly with employees about performance measures and social reporting.

Question 5

Which of the following are among the recommendations made by Chatterji and Levine for improving the reporting process?
A)Efforts should be made to reduce compliance costs by better designed forms and measures.
B)The data used should be improved with less reliance on information being supplied by management and more being sought from stakeholders.
C)The codes or standards should be more transparent.
D)The measures should be better explained and the source of weightings justified.
E)All of the above

Accepted Answer

All of the recommendations outlined in the question are made by Chatterji and Levine for improving the reporting process.

Question 6

Beyond Grey Pinstripes is a survey outlining MBA programs' engagement in social and environmental stewardship.This program evaluates all of the following factors,except:
A)The number of relevant articles published by faculty in leading peer-reviewed management journals
B)The degree to which the course illustrates the value of integrating social and environmental considerations into business decisions
C)The number of student groups or clubs focusing on social or environmental issues
D)The number of courses with social and environmental content
E)The percentage of course time dedicated to considering social and environmental issues

Accepted Answer

Beyond Grey Pinstripes evaluates MBA programs based on their integration of social and environmental issues into the curriculum, faculty research, and the overall emphasis on these areas within the program, but it does not specifically assess the number of student groups or clubs focusing on social or environmental issues.

Question 7

CSR reporting is necessary for all the following reasons,except:
A)To sustain corporate profitability.
B)To meet the demands of stakeholders.
C)To lessen the focus on image.
D)To meet legal requirements.
E)To maintain corporate reputation.

Accepted Answer

The answer of CSR reporting is necessary for all the...

Question 8

Brandon is preparing a report for the CEO of his company.He is trying to encourage the company to become more proactive in social issues in the community.In building his case for corporate social responsibility,he does research on the relationship between CSR and firm profitability.He can report the following:
A)Studies show no conclusions.
B)Expenditures on social responsibility initiatives do contribute to profit.
C)Expenditures on social responsibility initiatives might contribute to profit.
D)Expenditures on social responsibility initiatives do not contribute to profit.
E)A definite link can be established through additional research.

Accepted Answer

The answer of Brandon is preparing a report for the...

Question 9

A large manufacturer has developed a CSR program that uses corporate sponsorship to benefit both the company and the non-profit organization partnered with.The company is seen,through this program as well as because of its quality products,to be a credible and responsible business,worthy of future trust.In this example,this manufacturer has developed its_______ as a result of _____
A)corporate image; CSR
B)corporate reputation; corporate image
C)social report; stakeholder impression
D)corporate reputation; CSR
E)corporate image; community initiatives

Accepted Answer

The scenario describes the manufacturer's use of a CSR program to benefit both the company and a non-profit organization, creating a positive image for the company through responsible business practices. This aligns with the definition of corporate reputation, which encompasses the overall perception and evaluation of a company by its stakeholders based on its behavior, values, and performance. Thus, the manufacturer's focus on CSR enhances its corporate reputation.

Question 10

The corporation has devoted considerable resources to the social audit process.The management function that documents and communicates this information is:
A)internal reporting
B)social reporting
C)CSR reporting
D)triple-E reporting
E)strategic reporting

Accepted Answer

CSR reporting (Corporate Social Responsibility reporting) is the management function that documents and communicates a corporation's efforts and resources devoted to social and environmental responsibilities.

Question 11

Social audits can be used for all of the following reasons,except:
A)Providing information for planning
B)Evaluating the performance of managers
C)Measuring future performance
D)Assessing existing performance
E)Meeting government requirements

Accepted Answer

The answer of Social audits can be used for all...

Question 12

BNO Corporation has just promoted Ned to the role of Corporate Responsibility Officer.His new job will include all of the following,except:
A)Compliance management
B)Workforce diversity
C)Information systems
D)Public relations
E)Government lobbying

Accepted Answer

The role of a Corporate Responsibility Officer typically includes managing compliance with ethical standards, promoting workforce diversity and inclusion, managing public relations to enhance the company's reputation, and engaging in government lobbying to advocate for policies that align with the company's values. Information systems management would typically fall under the role of a Chief Information Officer or IT director, not a Corporate Responsibility Officer.

Question 13

Ahmed is developing a social report for his employer,a major airline company.He formulates the report around a series of checklists focusing on community,employees,customers,suppliers,environment,shareholders,and international operations.He is Assessing such factors as transparency and stakeholder involvement.Ahmed is probably using the_________ Guidelines for Corporate Social Performance.
A)Conference Board of Canada's
B)Good Company
C)Global Reporting Initiative's
D)CICA
E)Sustainability Reporting

Accepted Answer

The answer of Ahmed is developing a social report for...

Question 14

An alternative view on the relationship between CSR and profitability,taken by______ is to calculate the return of investment of CSR by thinking in terms of creating value.
A)Global Reporting Initiative
B)the Network for Business Sustainability
C)the Association of Sustainable Organizations
D)Imagine Canada
E)Global Reporting Index

Accepted Answer

The Network for Business Sustainability argues that there is evidence to suggest that CSR can contribute to long-term profitability for companies, but the relationship is complex and depends on a variety of factors such as industry, company size, and stakeholder expectations. This view suggests that there is not necessarily a direct, one-to-one relationship between CSR and profitability, but rather a more nuanced and context-specific relationship.

Question 15

ME2 Corporation develops a listing of the social activities of the firm.They,then outline the resources utilized on each social program.A statement of each program's objectives and an outline of how the programs developed and why they developed are particularly useful for this corporation when coupled with a description of the accomplishments of the programs.This is best identified as an example of the _______approach to social
Auditing.
A)social indicators
B)strategic
C)process
D)program management
E)inventory

Accepted Answer

This approach to listing social activities, outlining resources, outlining program objectives, accomplishments, and program development is most closely associated with the process approach to social auditing. The process approach focuses on assessing the effectiveness of the organization's policies and practices related to social and ethical issues. This approach typically involves evaluating the company's social and environmental impacts, as well as its communication and engagement with stakeholders, through a process of data collection, analysis, and reporting.

Question 16

Stakeholders are increasingly demanding or expecting sustainability reporting from business.The pressure for these reports comes from all of the following stakeholders,except:
A)service professionals
B)employees
C)competitors
D)shareholders
E)consumers

Accepted Answer

Competitors are typically not the stakeholders demanding sustainability reporting from businesses. The primary stakeholders interested in such reports are those directly impacted by the company's operations or those with a vested interest in the company's performance and impact, such as employees, shareholders, consumers, and service professionals. Competitors might be interested in sustainability practices for benchmarking or competitive reasons, but they do not demand sustainability reporting from other companies.

Question 17

Strandberg's survey of CSR thought leaders concluded that all of the following issues will dominate,except:
A)Reduction of poverty
B)Governance
C)Environment
D)Developing nations' economic growth
E)Accountability

Accepted Answer

Strandberg's survey of CSR thought leaders identified the reduction of poverty, governance, environment, and accountability as issues that will dominate CSR in the future. However, developing nations' economic growth was not specifically mentioned as a dominant issue.

Question 18

The _______approach to social auditing describes program initiatives.
A)program management
B)social indicators
C)inventory
D)outlay
E)process

Accepted Answer

The program management approach to social auditing describes program initiatives.

Question 19

The ______s a socially screened,common stock index modelled on the S&P/TSX 60 of 60 corporations that have passed a set of broadly based environmental,social,and governance rating criteria.
A)TSX
B)NASDAQ
C)S&P 500
D)Dow Jones
E)JSI

Accepted Answer

The correct answer is E) JSI, which stands for the Jantzi Social Index. This index is a socially screened, common stock index modeled on the S&P/TSX 60, consisting of 60 corporations that have passed a set of broadly based environmental, social, and governance (ESG) rating criteria.

Question 20

NTS Corporation hopes that its accounting system used in social reporting will help it identify the best social return for the_______ social investment made.They tabulate social costs and benefits.This is an example of the approach to social auditing.
A)financial
B)social responsibility accounting
C)cost or outlay
D)triple-E reporting
E)inventory

Accepted Answer

Social responsibility accounting is the approach that includes social costs and benefits in financial reporting. This method aligns with NTS Corporation's intention to identify the best social return on investment. The other options are not directly related to social auditing or social reporting.

Quiz 9: Measuring,reporting,and Communicating CSR

The majority of experts believe that in the future,business will likely see:

A large sporting goods chain develops a listing of social activities of the firm.This social report does not evaluate the effectiveness of these activities.This is an example of the _______approach to social auditing.

Employees may receive communication from their employers regarding performance measures and social reporting through:

Which of the following are among the recommendations made by Chatterji and Levine for improving the reporting process?

Beyond Grey Pinstripes is a survey outlining MBA programs' engagement in social and environmental stewardship.This program evaluates all of the following factors,except:

CSR reporting is necessary for all the following reasons,except:

The corporation has devoted considerable resources to the social audit process.The management function that documents and communicates this information is:

Social audits can be used for all of the following reasons,except:

BNO Corporation has just promoted Ned to the role of Corporate Responsibility Officer.His new job will include all of the following,except:

An alternative view on the relationship between CSR and profitability,taken by______ is to calculate the return of investment of CSR by thinking in terms of creating value.

Stakeholders are increasingly demanding or expecting sustainability reporting from business.The pressure for these reports comes from all of the following stakeholders,except:

Strandberg's survey of CSR thought leaders concluded that all of the following issues will dominate,except:

The _______approach to social auditing describes program initiatives.

The ______s a socially screened,common stock index modelled on the S&P/TSX 60 of 60 corporations that have passed a set of broadly based environmental,social,and governance rating criteria.

NTS Corporation hopes that its accounting system used in social reporting will help it identify the best social return for the_______ social investment made.They tabulate social costs and benefits.This is an example of the approach to social auditing.