Carmen knows that she will not have bonus dollars to reward her high-performing management team this year due to a shortfall in company profits. Furthermore, a companywide hiring and promotion freeze will prohibit her from hiring entry-level workers to allow existing staff to be promoted to higher levels. In response, she has arranged for her management team to attend the annual corporate planning meeting, affording them a unique opportunity to interact with and gain recognition by company executives. She has instituted this nonmonetary reward because
A) according to Herzberg, motivated workers do not need extrinsic rewards, for example, hygiene factors.
B) she wanted her staff to perceive that good performance will be rewarded with a bonus, for example, instrumentality.
C) according to McClelland, managers need no motivation.
D) nonmonetary rewards can motivate when pay and promotions are scarce.
E) according to Herzberg, motivated workers do not need intrinsic rewards, for example, motivators.
Correct Answer:
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