With the impending retirements of very talented senior staff, Katherine was concerned that PTO Inc., her employer, was not planning for the future. Spurred on by her concern, Katherine convinced management to budget and build a knowledge management system to create, acquire, store, and transfer knowledge in order to modify PTO's behavior to reflect new knowledge and insights. Two years later, Katherine was proud to reflect on her success in helping the company become a(n) ________ organization.
A) network
B) matrix
C) learning
D) functional
E) mechanistic

Question

Quizplus · Accepted Answer

Katherine's success in convincing management to build a knowledge management system indicates that PTO Inc. has become a learning organization, where knowledge is valued, acquired, and shared to improve the organization's behavior and performance. Network, matrix, functional, and mechanistic organizations do not necessarily prioritize knowledge management and sharing in the same way as learning organizations.

With the Impending Retirements of Very Talented Senior Staff, Katherine