Question 1

The traits used by autocratic leaders include warmth,friendliness,and understanding.

Accepted Answer

Autocratic leaders are known for their dominant and controlling behavior, and typically do not prioritize traits like warmth, friendliness, and understanding. They are more focused on maintaining authority and enforcing their own vision and decisions.

Question 2

Gordon has just been promoted to a position as a first-line manager.At this level of management,he will have to use human relations and conceptual skills as well as technical skills.

Accepted Answer

First-line managers are responsible for managing non-managerial employees and must have strong human relations skills to effectively communicate and motivate these employees. They must also have conceptual skills to understand how their role fits into the overall organization and how their decisions impact other departments. Technical skills are also necessary but are not the primary focus at this level of management.

Question 3

There is no single leadership style that works best in all situations.

Accepted Answer

Different situations may require different approaches to leadership and no one style is universally effective. It is important for a leader to be adaptable and able to use various leadership styles as needed.

Question 4

Jack,a manager with Tiny Tots Toy Company,has just participated in a meeting that looked at future trends in the toy industry,and identified new challenges and opportunities for Tiny Tots.Jack's participation in this meeting was part of the organizing function of management.

Accepted Answer

The answer of Jack,a manager with Tiny Tots Toy Company,has...

Question 5

Controlling provides managers and workers with feedback that helps them adjust to deviations from plans.

Accepted Answer

This is true. The purpose of controlling is to ensure that actual performance is aligned with planned performance, and any deviations are identified and corrected. Feedback from the controlling process helps managers and workers make necessary adjustments to bring performance back in line with the plan.

Question 6

Rita is a manager of a medium-sized service company.She is currently involved in redesigning her department to ensure that employees and other resources can respond more quickly and efficiently to the needs of its customers.Rita's efforts are part of the organizing function of management.

Accepted Answer

The organizing function of management involves designing and restructuring the organization's resources and processes to achieve its goals more efficiently, which is exactly what Rita is doing in this scenario.

Question 7

The abilities to plan,coordinate,and delegate are among a manager's most basic technical skills.

Accepted Answer

These abilities are considered managerial or interpersonal skills, not technical skills. Technical skills involve specific knowledge and expertise in a particular field.

Question 8

When controlling,it is advisable to set performance standards that exceed what workers can actually achieve,because setting lofty goals encourages workers to put forth a maximum effort.

Accepted Answer

Setting performance standards that are too high can demotivate workers if they perceive them as unattainable, leading to decreased morale and productivity. It's important to set realistic and achievable goals to encourage consistent effort and improvement.

Question 9

In most high tech industries,the best way to respond quickly to rapid technological changes is to keep most authority and responsibility in the hands of a few key managers who provide precise,detailed directions to the workers.

Accepted Answer

In most high tech industries, it is important to have a flexible and adaptive organizational structure that empowers employees at all levels to make decisions and contribute to problem-solving. This allows for a more agile response to rapid technological changes and encourages innovation and creativity.

Question 10

Organizing involves developing a structure or framework that relates all workers,tasks,and resources to each other.

Accepted Answer

Organizing is indeed about developing a structure or framework that establishes relationships between workers, tasks, and resources. It is one of the fundamental functions of management.

Question 11

An organizational chart shows who is accountable for the completion of specific work and who reports to whom.

Accepted Answer

An organizational chart is a graphical representation that shows the hierarchical structure of an organization, including the roles, responsibilities, and reporting relationships of its employees. It helps to clarify lines of communication, improve decision-making, and make it easier to allocate resources and assign tasks. Therefore, it is true that an organizational chart shows who is accountable for the completion of specific work and who reports to whom.

Question 12

Decision-making occurs in all management functions.

Accepted Answer

Decision-making is a critical aspect of all management functions, including planning, organizing, leading, and controlling. Effective decision-making helps managers to achieve organizational goals and objectives.

Question 13

A comparison of leadership and management suggests that leadership is about creating a vision,while management is about carrying out that vision.

Accepted Answer

Leadership involves inspiring and guiding a team towards a common goal, which includes creating a vision and setting a direction. Management, on the other hand, involves making sure the day-to-day operations of a team or organization run smoothly and efficiently, which includes carrying out the vision and implementing plans established by the leadership team.

Question 14

Contingency planning is most important in markets where conditions are relatively stable and market growth is predictable.

Accepted Answer

Contingency planning is most important in markets where conditions are constantly changing and market growth is unpredictable. In stable markets, businesses can often rely on standardized procedures and predictable outcomes, whereas in volatile markets, there is a greater need for contingency planning to prepare for sudden and unexpected changes.

Question 15

Contingency planning involves developing alternative courses of action to be used if the primary plans do not achieve the desired results.

Accepted Answer

This statement is true. Contingency planning is a process that involves preparing alternative plans in case the primary plans fail to achieve the desired outcomes. This approach is used by organizations to manage risks and uncertainties and ensure continuity of operations even in adverse situations.

Question 16

Free-rein managers tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Accepted Answer

Free-rein managers give their subordinates a high degree of autonomy and trust them to make their own decisions without constant monitoring or direction.

Question 17

Lamont is quick and decisive.He makes most decisions himself,issues orders,and expects his subordinates to follow them without question.Lamont's behaviour is an example of the free rein style of leadership.

Accepted Answer

Lamont's behaviour is an example of an autocratic style of leadership, where the leader makes decisions independently and expects subordinates to follow without question. The free rein style is characterized by delegating decision-making power to subordinates, giving them the autonomy to complete tasks in their own way.

Question 18

Branch and plant managers and college deans are classified as first-line managers.

Accepted Answer

Branch and plant managers and college deans are typically classified as middle managers, not first-line managers. First-line managers are those who directly supervise non-managerial employees.

Question 19

Empowerment means that more authority and responsibility are given to top management.

Accepted Answer

Empowerment means giving more authority and responsibility to employees at all levels, not just top management.

Question 20

Organizing involves allocating resources,assigning tasks,and establishing procedures for accomplishing the organizational objectives.

Accepted Answer

This statement accurately describes the concept of organizing within an organization.

Quiz 8: Management and Leadership