Question 1

Strategic planning is now much easier than it used to be because managers have access to very reliable computerized forecasting tools.

Accepted Answer

While computerized forecasting tools can be helpful in strategic planning, they do not make the process much easier. Strategic planning still requires careful analysis, decision-making, and implementation, which are not simply automated by technology.

Question 2

The focus of knowledge management is to make sure top managers have all of the information they need to run the company.

Accepted Answer

The focus of knowledge management is to capture, store, distribute, and leverage knowledge throughout the organization, not just for top managers but for all employees. It involves creating systems and processes that enable knowledge sharing and collaboration, leading to better decision making and improved performance across the entire company.

Question 3

Planning is a key management function because other management functions depend on having a good plan.

Accepted Answer

Planning provides a roadmap for other management functions such as organizing, leading, and controlling. Without a good plan, it is difficult to effectively execute these functions.

Question 4

With the availability of large databases of information,decision-making now is a science rather than an art.

Accepted Answer

Decision-making involves both scientific analysis of data and the art of interpreting and applying insights, considering human factors and intuition.

Question 5

As a manager,Bob believes in empowerment and strives to provide all workers with easy access to the information they need to make good decisions.Bob's views suggest that he would place a great deal of emphasis on knowledge management.

Accepted Answer

Bob's belief in empowerment and providing easy access to information aligns with the principles of knowledge management, which emphasizes the creation, sharing, and utilization of knowledge within an organization.

Question 6

Objectives should be expressed as broad,general principles rather than as specific short-term results.

Accepted Answer

Objectives should be specific, measurable, achievable, relevant, and time-bound (SMART) to ensure clear understanding and effective evaluation of progress towards achieving them.

Question 7

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

Accepted Answer

This statement is true. The management function of leading involves guiding, training, and motivating others to work towards the achievement of organizational goals.

Question 8

The first step in the controlling process is to monitor and record the actual results.

Accepted Answer

The first step in the controlling process is to establish standards or benchmarks against which the actual results can be compared.

Question 9

A vision is the overall explanation of why an organization exists and where it is trying to head.

Accepted Answer

A vision statement is a broad declaration of the organization's purpose and aspirations. It defines the organization's future goals and aspirations in a succinct and inspiring manner.

Question 10

Adriana is a manager for a small manufacturing firm.She spends most of her time assigning specific tasks to workers and evaluating their performance on a daily basis.These responsibilities suggest that Adriana is a middle manager.

Accepted Answer

Adriana's responsibilities of assigning tasks and evaluating performance are more characteristic of a first-line manager, who directly oversees the work of non-managerial employees. Middle managers typically focus on implementing organizational policies and coordinating activities between different departments.

Question 11

Most managers consider planning to be of little importance in today's rapidly changing business environment.

Accepted Answer

While the business environment may be rapidly changing, planning is still essential for setting goals, allocating resources, and developing strategies to navigate these changes. Without planning, organizations may struggle to adapt and compete successfully.

Question 12

Randall works as a foreman at a sheet metal fabrication shop.Much of his job involves determining the order in which projects should be performed,setting up work schedules for employees,and setting standards that must be met.These activities suggest that Randall is involved in operation planning.

Accepted Answer

The description of Randall's job responsibilities indicates that he is involved in operation planning, which includes decisions related to the scheduling of work, prioritization of projects, and setting standards for employees to follow.

Question 13

The autocratic style of leadership can be very effective in emergency situations.

Accepted Answer

In emergency situations, quick and decisive action is often necessary. The autocratic style of leadership allows for a clear chain of command and allows decisions to be made quickly without the need for extensive discussion or consensus building. However, this style of leadership can be detrimental in non-emergency situations as it can lead to a lack of employee engagement and potentially stifle creativity and innovation.

Question 14

Studies have shown that leaders who are well groomed and tactful are more effective than those that are unkempt and abrasive.

Accepted Answer

The answer of Studies have shown that leaders who are...

Question 15

Autocratic leadership is most effective with workers who like to work independently and make their own decisions.

Accepted Answer

Autocratic leadership is characterized by the leader making all decisions and giving orders without input from subordinates. This style can be demotivating for workers who prefer to have some degree of autonomy and input in their work. Participative or democratic leadership styles may be more effective for workers who value autonomy and decision-making power.

Question 16

A modern manager's main job is to issue orders,then follow up to make sure employees do as they were told.

Accepted Answer

A modern manager's role is not simply to issue orders and oversee that they are followed. Nowadays, managers are expected to be more collaborative, empowering their employees and creating a positive work culture. Effective modern managers focus on building relationships with their subordinates, delegating responsibilities and providing support, guidance, and resources to help them achieve their goals. They are also responsible for creating a vision, setting goals, and strategizing to achieve them. Therefore, a modern manager's job is much more complex, dynamic and multidimensional than just giving orders and following up.

Question 17

Tactical planning deals with setting long-range goals,while strategic planning develops the specific strategies needed to achieve the organization's tactical goals.

Accepted Answer

Tactical planning involves setting short-term goals, while strategic planning focuses on long-term goals and the development of overall strategies to achieve those goals.

Question 18

Staffing is critical in the Internet and high-tech areas.

Accepted Answer

Staffing is critical in the Internet and high-tech areas as the success of an organization in such areas heavily relies on the skills and expertise of its employees. The competition for talent is high, making it crucial for companies to have the right staffing strategies in place to attract and retain top performers.

Question 19

External customers are those individuals or units that receive services from other units within the same organization.

Accepted Answer

External customers are individuals or entities outside of the organization that purchase or use the organization's products or services. Internal customers are individuals or units within the organization that receive services from other units within the same organization.

Question 20

Values are occasionally referred to as managers making business decisions.

Accepted Answer

Values are principles or standards of behavior; they are not the same as managers making business decisions, although they may influence those decisions.

Quiz 8: Management and Leadership