Barbara doesn't like to make major purchase decisions,such as choosing which car to buy.However,she had to replace the old car she owned because it was no longer reliable,so she purchased a new Honda Accord.Although her entire family assisted in the purchase transaction and the salesperson was a close family friend and practically sold the car to her at cost,she is still concerned whether she made the right decision.Barbara is suffering from ________.
A)mass desire
B)selective satisfaction
C)selective distortion
D)cognitive dissonance
E)selective exposure

Question

Quizplus · Accepted Answer

Barbara is experiencing cognitive dissonance, which is the uncomfortable feeling or mental stress that arises when a person's beliefs or behaviors contradict each other. In this case, Barbara's reluctance to make major purchase decisions conflicts with her decision to purchase a new car, even though it was necessary. Despite the fact that she had help from her family and the salesperson was a friend who gave her a good deal, she still feels uncertain about her decision, which is a common symptom of cognitive dissonance.

Barbara Doesn't Like to Make Major Purchase Decisions,such as Choosing