When conducting an assessment interview, which of the following is the best communication technique for the nurse to use?

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A patient-centered interview begins with encouraging patients to tell their story in an authentic way (Platt & Gaspar, 2001). Open ended questions are a major means of helping patients tell their story, obtaining relevant information, and reducing misunderstandings. There are different ways of asking questions. Questions fall into three categories: open ended, closed ended, and circular. Nonverbal signals transmitted through body action (smiling, nodding, and leaning forward, encourage patients to continue their story). Short phrases such as "Go on" or "And then?" or "Can you say more about… ?" are useful verbal prompts.

When Conducting an Assessment Interview, Which of the Following Is