A patient tells the nurse, "I am having a tough time and I am scared about the future." Which of the following responses by the nurse is the best feedback?

Question

Quizplus · Accepted Answer

Reflection is an active listening response, which focuses on the emotional part of a message. It offers nurses a way to empathetically mirror their sense of how a patient may be emotionally experiencing their health situation. A reflective listening response should be a simple observational comment, expressed tentatively, not an exhaustive comment about the patient's emotional reaction. It offers an opportunity for the patient to validate or to change the narrative. When reflecting on an emotional observation, students sometimes feel they are putting words into the patient's mouth when they "choose" an emotion from their perception of a patient's message. This would be true if you were choosing an emotion out of thin air, but not when you empathetically mirror what you are hearing from the patient. as the patient simply present potential or observable be the underlying feelings present in the patient's narrative, without interpreting its meaning.

A Patient Tells the Nurse, "I Am Having a Tough