Only firms that have experienced a crisis take measures to reduce the likelihood of a crisis, formulate management preparedness plans, or develop crisis response plans.
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Q15: Crises are random and thus cannot be
Q16: Reputation risk assessment assesses the potential impacts
Q17: Root cause analysis is the most important
Q18: Crisis response involves communication and rectification.
Q19: Social importance and potential audience base are
Q21: Communication with a firm's stakeholders and employees
Q22: GreenYouth Corp is a waste management company
Q23: _ involves turning the crisis into a
Q24: _ is the first component of a
Q25: Which of the following scenarios represents resolution
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