Crisis response involves communication and rectification.
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Q13: Firms susceptible to a crisis need a
Q14: A crisis is a situation in which
Q15: Crises are random and thus cannot be
Q16: Reputation risk assessment assesses the potential impacts
Q17: Root cause analysis is the most important
Q19: Social importance and potential audience base are
Q20: Only firms that have experienced a crisis
Q21: Communication with a firm's stakeholders and employees
Q22: GreenYouth Corp is a waste management company
Q23: _ involves turning the crisis into a
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