A crisis is a situation in which harm to people or property either has occurred or is imminent.
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Q9: Media coverage is essential to influencing the
Q10: Auditing and risk assessment are components of
Q11: The identification stage of a crisis involves
Q12: Root cause analysis involves the identification and
Q13: Firms susceptible to a crisis need a
Q15: Crises are random and thus cannot be
Q16: Reputation risk assessment assesses the potential impacts
Q17: Root cause analysis is the most important
Q18: Crisis response involves communication and rectification.
Q19: Social importance and potential audience base are
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