Root cause analysis involves the identification and analysis of the effects of a crisis.
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Q7: Crisis escalation includes actions to resolve the
Q8: Intervention involves turning the crisis into a
Q9: Media coverage is essential to influencing the
Q10: Auditing and risk assessment are components of
Q11: The identification stage of a crisis involves
Q13: Firms susceptible to a crisis need a
Q14: A crisis is a situation in which
Q15: Crises are random and thus cannot be
Q16: Reputation risk assessment assesses the potential impacts
Q17: Root cause analysis is the most important
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