Which of the following is true of businesses with a strong customer focus?
A) A customer-focused business lacks a long-term perspective.
B) A customer-focused business realizes higher profits over the short-term.
C) In a customer-focused business,shareholders are more interested in long-run survival than immediate earnings.
D) In a customer-focused business,managers are usually judged on the last quarter's results,and not not on their efforts to ensure the long-run survival of the business.
E) A customer-focused business is in synch with customers' needs and requirements,not with competitors' strategies.
Correct Answer:
Verified
Q11: In a customer-focused business,_.
A)the senior management sets
Q12: Which of the following events occur when
Q13: Asset turnover in an organization is an
Q14: The end result of underwhelming customers and
Q15: Which of the following is an example
Q17: Minimal customer focus results in a reduction
Q18: A repeat customer buys a lot from
Q19: The life expectancy of a customer decreases
Q20: Captive customers are a drain on a
Q21: What is the main reason that a
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