A captive customer is most likely to ________.
A) have a low purchase amount
B) recommend a brand or company to others
C) have a weak product preference
D) have a high customer loyalty index
E) have a high desire to repurchase
Correct Answer:
Verified
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Q60: Describe the process that results in "underwhelmed"
Q61: MINI-CASE
Your brother,Fred,owns ATZ Inc. ,a company that
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