Question 1

The Importer Security Filing ISF)rule requires importers to file ___________ pieces of information and carriers to file ___________ pieces of information.
A)10;2
B)5;5
C)2;10
D)4;8

Accepted Answer

The Importer Security Filing (ISF) rule, often referred to as "10+2", requires importers to file 10 pieces of information and carriers to file 2 pieces of information to U.S. Customs and Border Protection (CBP) before the goods are brought into the United States.

Question 2

One problem with a fragmented logistics structure is that because logistics activities are scattered throughout the firm,they likely remain subservient to the objectives of the departments in which they are housed.

Accepted Answer

Fragmented logistics structure means that different departments within a firm handle logistics activities independently. As a result, these activities may prioritize the objectives of their respective departments rather than the holistic goals of the company. This can lead to inefficiencies, duplication of efforts, and missed opportunities for cost savings or increased customer satisfaction.

Question 3

What is a key difference between IS0 9000 and the Malcolm Baldrige National Quality Award?
A)Only the Baldrige Award focuses on quality.
B)The Baldrige Award is more externally focused than is ISO 9000.
C)ISO 9000 is more externally focused than the Baldrige Award.
D)ISO 9000 focuses more on lean practices than does the Baldrige Award.

Accepted Answer

The Malcolm Baldrige National Quality Award emphasizes overall business excellence and performance including customer satisfaction and business results, making it more externally focused. In contrast, ISO 9000 standards primarily concentrate on quality management systems and processes within an organization.

Question 4

___________ complexity refers to the growing number nodes and the associated changes to the links in the logistics system.
A)Process
B)Range
C)Network
D)System

Accepted Answer

Network complexity refers to the increasing number of nodes (such as distribution centers, suppliers, customers) and the modifications to the connections or links between these nodes in a logistics or supply chain network. This complexity arises from the expansion and globalization of supply chains, requiring more sophisticated management of logistics operations.

Question 5

In a decentralized logistics structure,logistics activities are managed in multiple departments throughout an organization.

Accepted Answer

The answer of In a decentralized logistics structure,logistics activities are...

Question 6

___________ refers to the integration of Six Sigma and the Lean approach.
A)ISO 9000
B)Quality management
C)Supply chain management
D)Lean Six Sigma

Accepted Answer

Lean Six Sigma is the methodology that combines the waste reduction principles of Lean with the process improvement and variation reduction techniques of Six Sigma.

Question 7

From a logistics perspective,two of most important government agencies incorporated into the Department of Homeland Security DHS)were the Transportation Security Administration TSA)and ___________.
A)Department of Transportation
B)Federal Maritime Commission
C)Surface Transportation Board
D)Customs and Border Protection CBP)

Accepted Answer

The Transportation Security Administration (TSA) and Customs and Border Protection (CBP) are two critical agencies under the Department of Homeland Security (DHS) that play significant roles in logistics and security. TSA is responsible for security in transportation, particularly in aviation, while CBP handles the security of the nation's borders, facilitating and regulating international trade and travel.

Question 8

The two areas in logistics systems where most energy costs occur are ___________ and ___________.
A)warehousing;transportation
B)packaging;transportation
C)materials handling;packaging
D)warehousing;materials handling

Accepted Answer

Warehousing and transportation are the two areas in logistics systems where most energy costs occur due to the significant energy required for storing goods in warehouses (including cooling, heating, and lighting) and the fuel consumption associated with transporting goods.

Question 9

What is the primary difference between pilferage and theft?
A)There is no difference between the two terms.
B)Pilferage involves a firm's own employees,while theft involves efforts from outsiders.
C)Theft refers to stolen merchandise worth more than $500.
D)Pilferage refers to stolen merchandise worth more than $500.

Accepted Answer

Pilferage specifically refers to theft by a firm's own employees, distinguishing it from theft, which can be committed by anyone, including outsiders.

Question 10

The ___________ has been established to identify uncertainty sources that can affect the risk exposure for logistics activities.
A)Perfect Order
B)Logistics Uncertainty Pyramid Model
C)Department of Homeland Security
D)Logistics Risk Factor

Accepted Answer

The Logistics Uncertainty Pyramid Model has been established to identify uncertainty sources that can affect the risk exposure for logistics activities. It is a framework designed to help organizations understand and manage the uncertainties and risks associated with their logistics and supply chain operations.

Question 11

The organization of logistics activities within a firm depends on a number of factors,including the number and location of customers and an organization's size.

Accepted Answer

The organization of logistics activities depends on factors such as customers' number and location, and the firm's size, among others.

Question 12

Approximately ___________ percent of all pirate attacks in recent years have involved petroleum tankers.
A)40
B)30
C)20
D)10

Accepted Answer

The answer of Approximately ___________ percent of all pirate attacks...

Question 13

Transportation accounts for approximately ___________ of all petroleum consumption in the United States.
A)three-quarters
B)two-thirds
C)one-half
D)one-third

Accepted Answer

The answer of Transportation accounts for approximately ___________ of all...

Question 14

___________ refers to a program where public and private organizations work together to prevent terrorism against the United States.
A)Container Security Initiative CSI)
B)Importer Security Filing ISF)rule
C)Customs Trade Partnership Against Terrorism C-TPAT)
D)Securing America's Borders SAB)

Accepted Answer

The Customs Trade Partnership Against Terrorism (C-TPAT) is a voluntary program where public and private sectors work together to secure the supply chain and prevent terrorism against the United States.

Question 15

The materials stolen in ___________ are usually for the employee's own use.
A)theft
B)demurrage
C)non-monetary compensation
D)pilferage

Accepted Answer

Pilferage refers to the theft of materials, typically small amounts, for the employee's own use.

Question 16

With respect to the design of warehouses,one suggestion for energy savings is to make sure that dock doors are not placed on the ___________ side of a building.
A)west
B)east
C)north
D)south

Accepted Answer

The answer of With respect to the design of warehouses,one...

Question 17

___________ is a set of generic standards used to document,implement,and demonstrate quality management and assurance systems.
A)Benchmarking
B)Six Sigma
C)ISO 9000
D)ISO 14000

Accepted Answer

ISO 9000 is a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system.

Question 18

The quality concept that emphasizes the elimination of business errors is known as ___________.
A)the Lean approach
B)Six Sigma
C)benchmarking
D)zero tolerance

Accepted Answer

Six Sigma is a set of techniques and tools for process improvement that aims at reducing errors and improving quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.

Question 19

The ___________ is responsible for the security of the U.S.transportation system.
A)Department of Commerce
B)Department of Transportation
C)Transportation Security Administration TSA)
D)U.S.State Department

Accepted Answer

The answer of The ___________ is responsible for the security...

Question 20

Which of the following is not one of the three critical factors associated with the process of managing returned goods?
A)why products are returned
B)whether returned goods should be managed internally or outsourced to a third party
C)how to optimize reverse logistics
D)how many products are returned

Accepted Answer

The three critical factors associated with managing returned goods typically include understanding why products are returned, deciding whether the management of returned goods should be handled internally or outsourced, and optimizing the reverse logistics process. The quantity of products returned (how many) is not considered a critical factor in the strategic process of managing returns.

Quiz 4: Organizational and Mangerial Issues in Logistics

The Importer Security Filing ISF) rule requires importers to file _ pieces of information and carriers to file _ pieces of information.

One problem with a fragmented logistics structure is that because logistics activities are scattered throughout the firm,they likely remain subservient to the objectives of the departments in which they are housed.

What is a key difference between IS0 9000 and the Malcolm Baldrige National Quality Award?

___________ complexity refers to the growing number nodes and the associated changes to the links in the logistics system.

In a decentralized logistics structure,logistics activities are managed in multiple departments throughout an organization.

___________ refers to the integration of Six Sigma and the Lean approach.

From a logistics perspective,two of most important government agencies incorporated into the Department of Homeland Security DHS) were the Transportation Security Administration TSA) and ___________.

The two areas in logistics systems where most energy costs occur are _ and _.

What is the primary difference between pilferage and theft?

The ___________ has been established to identify uncertainty sources that can affect the risk exposure for logistics activities.

The organization of logistics activities within a firm depends on a number of factors,including the number and location of customers and an organization's size.

Approximately ___________ percent of all pirate attacks in recent years have involved petroleum tankers.

Transportation accounts for approximately ___________ of all petroleum consumption in the United States.

___________ refers to a program where public and private organizations work together to prevent terrorism against the United States.

The materials stolen in ___________ are usually for the employee's own use.

With respect to the design of warehouses,one suggestion for energy savings is to make sure that dock doors are not placed on the ___________ side of a building.

___________ is a set of generic standards used to document,implement,and demonstrate quality management and assurance systems.

The quality concept that emphasizes the elimination of business errors is known as ___________.

The ___________ is responsible for the security of the U.S.transportation system.

Which of the following is not one of the three critical factors associated with the process of managing returned goods?

Quiz 4: Organizational and Mangerial Issues in Logistics

The Importer Security Filing ISF) rule requires importers to file ___________ pieces of information and carriers to file ___________ pieces of information.

One problem with a fragmented logistics structure is that because logistics activities are scattered throughout the firm,they likely remain subservient to the objectives of the departments in which they are housed.

What is a key difference between IS0 9000 and the Malcolm Baldrige National Quality Award?

___________ complexity refers to the growing number nodes and the associated changes to the links in the logistics system.

In a decentralized logistics structure,logistics activities are managed in multiple departments throughout an organization.

___________ refers to the integration of Six Sigma and the Lean approach.

From a logistics perspective,two of most important government agencies incorporated into the Department of Homeland Security DHS) were the Transportation Security Administration TSA) and ___________.

The two areas in logistics systems where most energy costs occur are ___________ and ___________.

What is the primary difference between pilferage and theft?

The ___________ has been established to identify uncertainty sources that can affect the risk exposure for logistics activities.

The organization of logistics activities within a firm depends on a number of factors,including the number and location of customers and an organization's size.

Approximately ___________ percent of all pirate attacks in recent years have involved petroleum tankers.

Transportation accounts for approximately ___________ of all petroleum consumption in the United States.

___________ refers to a program where public and private organizations work together to prevent terrorism against the United States.

The materials stolen in ___________ are usually for the employee's own use.

With respect to the design of warehouses,one suggestion for energy savings is to make sure that dock doors are not placed on the ___________ side of a building.

___________ is a set of generic standards used to document,implement,and demonstrate quality management and assurance systems.

The quality concept that emphasizes the elimination of business errors is known as ___________.

The ___________ is responsible for the security of the U.S.transportation system.

Which of the following is not one of the three critical factors associated with the process of managing returned goods?

The Importer Security Filing ISF) rule requires importers to file _ pieces of information and carriers to file _ pieces of information.

The two areas in logistics systems where most energy costs occur are _ and _.