Question 1

________ is the process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment.

Accepted Answer

Training is the process aimed at enhancing the skills, capabilities, and knowledge of employees for the purpose of increasing productivity.

Question 2

When tests are used as part of the selection process,care must be taken to ensure that the test being used is both valid and reliable.A test is reliable if ________.

Accepted Answer

A test is considered reliable if it produces consistent results over time, meaning if the test is administered multiple times under the same conditions, it should yield similar outcomes.

Question 3

Cal appears for a battery of tests as part of a selection process that aims to fill ten positions in a certain company.He fails to clear the tests the first time and appears for them again after three months.This time,however,he manages to pass the tests.Which one of the following characteristics is attributed to these tests?

Accepted Answer

The tests are considered unreliable because Cal's results varied significantly over a short period without an indication that the test's content or his abilities changed fundamentally. Reliable tests should produce consistent results under consistent conditions.

Question 4

Which one of the following statements is true of lectures as a training method?

Accepted Answer

Lectures are primarily a one-way method of communication that does not inherently facilitate interaction, making them less effective for promoting changes in attitudes or behaviors compared to more interactive training methods.

Question 5

A(n)________ is a program in which participants engage in a number of individual and group exercises constructed to simulate important activities at the organizational levels to which they aspire.

Accepted Answer

An assessment center is designed to simulate job activities and environments for the purpose of evaluating candidates' abilities to perform those jobs. These centers often use a combination of individual and group exercises to assess various competencies.

Question 6

Briefly describe the role and value of the selection process in providing appropriate human resources to an organization.

Accepted Answer

The answer of Briefly describe the role and value of...

Question 7

Discuss the different types of tests used by organizations during the selection process.

Accepted Answer

The answer of Discuss the different types of tests used...

Question 8

While ________ tests measure the potential an applicant has to perform a task;________ tests measure the level of skill or knowledge an individual possesses in a specific area.

Accepted Answer

Aptitude tests are designed to assess an individual's potential to develop the skills required for a particular task or job, while achievement tests measure the level of skill or knowledge an individual currently possesses in a specific area.

Question 9

The first step of the training process is ________.

Accepted Answer

Determining the training needs is the first step in the training process. This involves identifying the gap between the current and desired performance levels, which helps in designing an effective training program tailored to address those specific needs.

Question 10

Which one of the following refers to the information or skill areas of an individual or group that require further development to increase the productivity of that individual or group.

Accepted Answer

Training needs refer to the specific areas where an individual or group lacks knowledge or skills, identifying these areas helps in designing targeted training programs to enhance productivity.

Question 11

The purpose of training is to ________.

Accepted Answer

Training aims to increase the productivity of employees by influencing their behavior, enhancing their skills and knowledge to perform their tasks more effectively.

Question 12

Which one of the following is an advantage of lectures as a training method?

Accepted Answer

Lectures are efficient for delivering a large amount of information to many trainees within a limited timeframe, making them a cost-effective method for covering theoretical or foundational knowledge.

Question 13

When tests are used as part of the selection process,care must be taken to ensure that the test being used is both valid and reliable.A test is valid if ________.

Accepted Answer

A test is valid if it measures what it is designed to measure, ensuring that the test accurately assesses the intended skills or knowledge.

Question 14

Margie has applied for a job with the Lumineer Company.She was asked,"how would you handle an angry customer?" and "If you caught a coworker lying,what would you do?" These are examples of questions you would hear in ________.

Accepted Answer

These questions are designed to assess how a candidate would handle specific situations, reflecting their personality, problem-solving skills, and interpersonal abilities, which are common elements evaluated in personality tests.

Question 15

Which one of the following is an example of an achievement test?

Accepted Answer

An achievement test measures the level of skill or knowledge that a person has acquired in a specific area, which is what a keyboarding test does by assessing typing skills.

Question 16

________ attempt to measure an individual's interest in performing various kinds of jobs.

Accepted Answer

Vocational interest tests are designed to measure an individual's interests in various fields or activities, often to guide them in making career choices or decisions about what kind of job they might enjoy or be suited for.

Question 17

________ is a training technique for instructing without the presence or intervention of a human instructor.

Accepted Answer

Programmed learning is a method that involves self-instruction with the help of teaching machines or specially prepared books and software that present material in a logical and sequential order, allowing learners to proceed at their own pace without the need for a human instructor.

Question 18

The EEOC has the authority to prosecute organizations that use discriminatory testing practices.

Accepted Answer

The Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. This includes taking legal action against organizations that engage in discriminatory testing practices as part of their employment processes.

Question 19

A ________ is primarily a one-way communication situation in which an instructor orally presents information to a group of listeners.

Accepted Answer

A lecture is characterized by the oral presentation of information by an instructor to a group of listeners, typically in an educational setting, making it primarily a one-way communication situation.

Question 20

________ attempt to describe an individual's personality dimension in such areas as emotional maturity,subjectivity,honesty,and objectivity.

Accepted Answer

Personality tests are designed specifically to assess and describe an individual's characteristics in various areas, including emotional maturity, subjectivity, honesty, and objectivity. These tests aim to provide a comprehensive overview of a person's personality traits.

Quiz 12: Human Resource Management