Question 1

The three main types of authority that can exist within an organization are ________.

Accepted Answer

The three main types of authority within an organization are line authority, staff authority, and functional authority. Line authority refers to the direct chain of command, staff authority involves advisory roles, and functional authority grants specific rights over activities in other departments.

Question 2

According to Barnard,in order to enhance the probability of acceptance of authority,communication channels should be ________.

Accepted Answer

Barnard emphasized the importance of formal communication channels in enhancing the acceptance of authority, as they provide a clear and structured way to convey directives and expectations.

Question 3

List and briefly describe the four key dimensions of responsible management behavior.

Accepted Answer

The answer of List and briefly describe the four key...

Question 4

Bay Industries has a small-scale shoe manufacturing plant which has incurred a high number of product defects in the past several months.The quality control team studies the problem and recommends that the production manager change one of the company's suppliers of leather.Identify the role performed by the staff personnel in this situation.

Accepted Answer

The staff personnel, in this case, the quality control team, is performing an advisory role by analyzing the problem and recommending a solution to the production manager.

Question 5

________ is the right to perform or command.

Accepted Answer

Authority is the right to perform or command in an organizational setting, allowing individuals to make decisions and direct others' work.

Question 6

A certain IT company has a legal services department which is responsible for providing timely assistance and advice on matters relating to contracts,liability,governance,and regulations.Which one of the following types of authority do the legal advisors within this organization possess?

Accepted Answer

Staff authority is the correct answer because legal advisors provide support, advice, and assistance to the line managers and do not have direct authority over the operations of the organization. They help by offering their expertise in legal matters.

Question 7

Sara has delegated responsibility for completing next week's employee work schedule to her employee,Emma.However,Sara needs to remember she remains ________ for completion and effectiveness of the work schedule.

Accepted Answer

The answer of Sara has delegated responsibility for completing next...

Question 8

According to Barnard,the character of communication by which an order is accepted by an individual as governing the actions that individual takes within the system is known as ________.

Accepted Answer

According to Chester Barnard, the character of communication by which an order is accepted by an individual as governing the actions that individual takes within the system is known as "authority." Authority in this context refers to the right of an individual to make decisions, give orders, and expect compliance within an organizational setting.

Question 9

According to Harold Stieglitz,in which one of the following roles do staff personnel use their professional expertise to solve organizational problems?

Accepted Answer

Staff personnel use their professional expertise in an advisory role to solve organizational problems by providing advice and support to line managers, helping them make informed decisions.

Question 10

________ consists of the right to advise or assist those who possess line authority.

Accepted Answer

Staff authority is characterized by the right to advise, counsel, or assist those with line authority, rather than having direct authority over a specific area of activity themselves.

Question 11

Which one of the following statements regarding staff authority is true?

Accepted Answer

Staff authority is designed to support, advise, and assist those with line authority, enhancing the effectiveness and efficiency of the organization by providing specialized services or expertise.

Question 12

The degree of authority held by a manager is related to his/her ________ as indicated on the organizational chart.

Accepted Answer

The degree of authority held by a manager is directly related to his/her position as indicated on the organizational chart. This position defines the formal authority and responsibilities assigned to the manager within the organization.

Question 13

Bay Industries has a small-scale shoe manufacturing plant which has encountered a high number of product defects in the past several months.The quality control team studies the problem and recommends that the production manager change one of the company's suppliers of leather.In this scenario,the quality control team has ________.

Accepted Answer

The quality control team has staff authority, which means they provide advice, recommendations, and support to line managers but do not have the authority to make final decisions on operations or changes in procedures.

Question 14

The most significant factor in determining whether an organization will have staff personnel is ________.

Accepted Answer

Larger organizations typically require staff personnel to handle specialized functions and support line managers, making size a significant factor.

Question 15

Barnard maintains that authority will be accepted under which one of the following conditions?

Accepted Answer

Barnard suggests that authority will be accepted if the individual perceives the order to be compatible with their personal interests, aligning with their own goals or benefits.

Question 16

Which one of the following statements is true about authority?

Accepted Answer

Authority allows its holder to allocate the organization's resources to achieve organizational objectives, which is a fundamental aspect of managerial roles within organizations.

Question 17

According to Barnard,a manager's commands will be accepted over the long term if ________.

Accepted Answer

Barnard believed that for a manager's commands to be accepted over the long term, it is crucial that the command is authenticated as coming from a manager. This ensures that subordinates recognize the authority behind the command, which is essential for maintaining organizational structure and effectiveness.

Question 18

Why is it important for managers to understand the distribution of responsibility in their organizations?

Accepted Answer

The answer of Why is it important for managers to...

Question 19

Which one of the following would be least likely to enhance acceptance of a manager's commands?

Accepted Answer

Using informal communication channels to issue commands can undermine the formal authority and structure of an organization, potentially leading to confusion and decreased acceptance of a manager's commands. Formal and direct communication methods are generally more effective in ensuring clarity and acceptance of managerial directives.

Question 20

The most fundamental authority in an organization,consisting of the right to make decisions and to give orders concerning the production,sales,or finance-related behavior of subordinates,is known as ________.

Accepted Answer

Line authority is the most fundamental authority in an organization, granting the power to make decisions and issue orders related to production, sales, or financial management to subordinates.

Quiz 11: Responsibility, authority, and Delegation