Which of the following operational CRM technologies does the sales department typically use?
A) Campaign management, contact management, opportunity management
B) Sales management, contact management, contact center
C) Sales management, call scripting, opportunity management
D) Sales management, contact management, opportunity management

Question

Quizplus · Accepted Answer

Sales management, contact management, and opportunity management are core components of operational CRM technologies used by sales departments to streamline their processes, manage customer interactions, and track sales opportunities.

Which of the Following Operational CRM Technologies Does the Sales