What maintains customer contact information and identifies prospective customers for future sales?
A) Sales management CRM system
B) Contact management CRM system
C) Opportunity management CRM system
D) Sales force automation CRM system

Question

Quizplus · Accepted Answer

Contact management CRM systems are specifically designed to maintain customer contact information and identify prospective customers for future sales, making them the correct choice for this function.

What Maintains Customer Contact Information and Identifies Prospective Customers for Future