Question 1

What is a key advantage of division of labour in organizations?
A) improved efficiency
B) less need for managers
C) greater creativity
D) increased employee autonomy

Accepted Answer

Division of labour allows for specialization, where employees focus on specific tasks, leading to improved efficiency due to increased skill levels and faster production times.

Question 2

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the textbook?
A) Competency-based analysis is better at keeping pace with the quickly changing nature of work.
B) Competency-based analysis relies solely on information obtained from job incumbents.
C) Competency-based analysis focuses on how the job is currently done.
D) Competency-based analysis requires a very high degree of training on the part of the analyst.

Accepted Answer

Competency-based analysis emphasizes identifying the underlying characteristics needed to perform a job successfully, which makes it more adaptable to changes in job roles and the nature of work compared to methods that focus on current tasks and duties.

Question 3

In determining the pay for employees, what is the starting point in evaluating the relative worth of a job?
A) a job analysis
B) a market analysis
C) a person analysis
D) a skills analysis

Accepted Answer

A job analysis is the starting point in evaluating the relative worth of a job because it systematically studies and documents the duties, responsibilities, skills, outcomes, and work environment of a job. This information is crucial for determining the job's value and appropriate compensation.

Question 4

What do we call an analysis in which the emphasis is placed on characteristics of successful performers rather than standard duties?
A) a person-based job analysis
B) a competency-based analysis
C) a performance-based job analysis
D) a team-based analysis

Accepted Answer

A competency-based analysis focuses on the characteristics, skills, and behaviors that distinguish successful performers in a role, rather than just the tasks and duties associated with the job.

Question 5

What type of analysis can be used to help determine the best processes, types, and mix of jobs, and how they should ideally be organized to execute the firm's mission?
A) a job analysis
B) a Markov analysis
C) a workflow analysis
D) a SWOT analysis

Accepted Answer

A workflow analysis helps determine the best processes, types, and mix of jobs, and how they should ideally be organized to execute the firm's mission by examining how work moves through an organization.

Question 6

In a newspaper ad, Company A stated that for the HRIS Supervisor's job, the following are required: an appropriate university degree, five years of corporate experience, and working knowledge of statistical analysis and software." What are these requirements an example of?
A) a job requirement
B) a job description
C) a position
D) a job specification

Accepted Answer

These requirements are an example of a job specification, which outlines the qualifications, skills, and experience needed for a job.

Question 7

There could be legal challenges if specific performance requirements of a job are NOT based on which of the following?
A) best practices in industry
B) peer evaluations
C) interview data
D) valid job-related criteria

Accepted Answer

Legal challenges are most likely if specific performance requirements are not based on valid job-related criteria, as this ensures that the requirements are directly related to the job's duties and responsibilities.

Question 8

What is a key objective of the National Occupational Classification compiled by the federal government?
A) It helps to speed up audits by the government.
B) It allows for greater uniformity of job titles and job descriptions across the country.
C) It serves as the base for the Job Classification Guide.
D) It transforms career planning.

Accepted Answer

The National Occupational Classification (NOC) aims to create a standardized system of job titles and descriptions, ensuring uniformity across Canada. This helps in various aspects such as employment statistics, job searches, and immigration processes.

Question 9

What is a key expected benefit of reengineering and less bureaucracy in organizations?
A) improved access to government programs
B) accelerated decision-making
C) better access to markets
D) better leadership

Accepted Answer

Reengineering and reducing bureaucracy in organizations streamline processes and eliminate unnecessary steps, which leads to faster decision-making by reducing delays and simplifying approval processes.

Question 10

Which of the following is a method used to do job analysis?
A) workflow analysis
B) stacked incident method
C) position analysis questionnaire
D) divisional job analysis

Accepted Answer

The Position Analysis Questionnaire (PAQ) is a standardized tool used for job analysis to assess job characteristics and relate them to human characteristics.

Question 11

In doing its job analyses, ABC Company, interviews its accountants on the factors that contribute to their success as accountants in the firm. Which job analytic technique is being used by the company?
A) competency-based analysis
B) task inventory analysis
C) critical incident method
D) the position analysis questionnaire

Accepted Answer

The answer of In doing its job analyses, ABC Company,...

Question 12

Why is job analysis considered the cornerstone of HRM?
A) because the information collected serves many HRM functions
B) because it is done in a scientifically sound and valid way
C) because the information comes from job incumbents who know the job the best
D) because it is required by law

Accepted Answer

Job analysis is considered the cornerstone of HRM because the information it provides is fundamental to many HRM functions such as recruitment, selection, training, performance appraisal, and compensation. This information helps in understanding the job's requirements, responsibilities, and the skills needed, thereby guiding various HR processes and decisions.

Question 13

What is a position?
A) a group of related activities and duties
B) the different duties and responsibilities performed by one employee
C) a statement of the knowledge, skills, and abilities required to perform work
D) a statement of the tasks, duties, and responsibilities associated with work

Accepted Answer

A position refers to the specific duties and responsibilities performed by one employee within an organization.

Question 14

Which of the following is most correct when it comes to job analysis?
A) Artificial inflation of job duties must always be double-checked against the NOC.
B) A job analyst must weigh information obtained from the NOC above incumbent data.
C) A job analyst must weigh manager information more heavily than job incumbent data.
D) More information about the job is always better.

Accepted Answer

More information about a job allows for a more comprehensive understanding and accurate analysis, helping to ensure that job descriptions, qualifications, and responsibilities are accurately captured and assessed.

Question 15

"The IT specialist is responsible for the smooth running of all staff computers" is most likely an excerpt from which of the following?
A) a job description
B) a job specification
C) a job analysis
D) a job position

Accepted Answer

This statement outlines a specific duty or responsibility that would be found in a job description, detailing what the role entails and what tasks the employee is expected to perform.

Question 16

Sally is interviewing an employee, asking him to describe his job, how it is performed, what work is done, and what tools and equipment are used. What style of job analysis is Sally performing?
A) the critical incidents style of job analysis
B) the task analysis style of job analysis
C) the PAQ style of job analysis
D) the occupation classification style of job analysis

Accepted Answer

The answer of Sally is interviewing an employee, asking him...

Question 17

Which of the following is an example of a job specification?
A) To be a grocery store cashier, you need to know how to work a cash register, know the rules of the store, and know basic math.
B) To be a grocery store cashier, you have to deal with the public and be able to stand on your feet for long hours.
C) A grocery store cashier assists customers in paying for their grocery items and answering questions about products.
D) A grocery store cashier is responsible for making sure items are bagged or tagged, and that all customers pay for their items.

Accepted Answer

A job specification outlines the qualifications, skills, and experience required for a job, which is what option A describes.

Question 18

Which of the following job analysis methods utilize "interviews"?
A) critical incidents, PAQ, and competency-based analysis
B) critical incidents and competency based analysis
C) task analysis and competency-based analysis
D) PAQ, task analysis, and critical incidents

Accepted Answer

Interviews are commonly used in critical incidents and competency-based analysis to gather detailed information about job behaviors and competencies.

Question 19

What is the best source of criteria for evaluating employee job performance?
A) job descriptions
B) balanced scorecards
C) training programs
D) special assignments

Accepted Answer

Job descriptions provide the most direct criteria for evaluating employee job performance because they outline the specific duties, responsibilities, and expectations associated with a position. This makes it easier to assess how well an employee is performing in their role.

Question 20

What is a job specification?
A) a statement of the knowledge, skills, and abilities required to perform the job
B) a statement of the tasks, duties, and responsibilities associated with the job
C) a group of related activities and duties
D) the different duties and responsibilities performed by one employee

Accepted Answer

A job specification is a document that outlines the qualifications, skills, education, and experience required to perform a specific job. It focuses on the attributes of the person who will fill the job, rather than the tasks and duties of the job itself.

Quiz 4: Job Analysis and Work Design

What is a key advantage of division of labour in organizations?

What is the most important difference between competency-based analysis and all other forms of job analysis discussed in the textbook?

In determining the pay for employees, what is the starting point in evaluating the relative worth of a job?

What do we call an analysis in which the emphasis is placed on characteristics of successful performers rather than standard duties?

What type of analysis can be used to help determine the best processes, types, and mix of jobs, and how they should ideally be organized to execute the firm's mission?

In a newspaper ad, Company A stated that for the HRIS Supervisor's job, the following are required: an appropriate university degree, five years of corporate experience, and working knowledge of statistical analysis and software." What are these requirements an example of?

There could be legal challenges if specific performance requirements of a job are NOT based on which of the following?

What is a key objective of the National Occupational Classification compiled by the federal government?

What is a key expected benefit of reengineering and less bureaucracy in organizations?

Which of the following is a method used to do job analysis?

In doing its job analyses, ABC Company, interviews its accountants on the factors that contribute to their success as accountants in the firm. Which job analytic technique is being used by the company?

Why is job analysis considered the cornerstone of HRM?

What is a position?

Which of the following is most correct when it comes to job analysis?

"The IT specialist is responsible for the smooth running of all staff computers" is most likely an excerpt from which of the following?

Sally is interviewing an employee, asking him to describe his job, how it is performed, what work is done, and what tools and equipment are used. What style of job analysis is Sally performing?

Which of the following is an example of a job specification?

Which of the following job analysis methods utilize "interviews"?

What is the best source of criteria for evaluating employee job performance?

What is a job specification?