Which is NOT one of the benefits of highly satisfied customers?
A) They keep purchasing the same products.
B) They provide word-of-mouth to others.
C) They become customers for life.
D) They switch to competitors if offered a somewhat lower price.
E) They repeatedly buy the same brand.

Question

Quizplus · Accepted Answer

Highly satisfied customers are less likely to switch to competitors, even if offered a somewhat lower price, because their satisfaction typically leads to brand loyalty.

Which Is NOT One of the Benefits of Highly Satisfied