The Hometown Dog Groomer offered a free flea dip to its regular customers. The owner had extra employees to deal with the crowd but provided only one dip tank, which slowed down the process. What could the owner do to deliver the desired service level?
A) Plan for a better resource-to-yield output.
B) Provide instrumental support.
C) Offer incentives to customers.
D) Assure the customers of better service in future.
E) Adopt an antagonistic attitude toward customers.
Correct Answer:
Verified
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