Using information about current customers to nurture and maintain strong relationships with them is the purpose of customer-relationship management.

Name: Using information about current customers to nurture and maintain strong relationships with them is the purpose of customer-relationship management.
Brand: Quizplus
Rating: 4.9 (58 reviews)

Question

Quizplus · Accepted Answer

Customer-relationship management (CRM) focuses on using customer data and interactions to build and maintain relationships with customers, aiming to improve customer satisfaction and loyalty.

Using Information About Current Customers to Nurture and Maintain Strong