The steps in a sales process follow the AIDA (attention, interest, desire, action) concept.
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Q5: When making a presentation, sales professionals typically
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Q7: Existing customers of a firm whose business
Q8: Precall planning involves making unsolicited sales calls
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Q11: Taking steps to determine that a potential
Q12: Field selling is more expensive than other
Q13: If a product or service being sold
Q14: Firms engage in precall planning to understand
Q15: Personal selling is more costly and time
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