FPM's strategic plan includes the following statement: "We deliver high-quality and timely service to our internal and external customers." That statement is best described as a(n)
A) Specific performance objective
B) Operating plan
C) Mission statement
D) Strategy

Question

Quizplus · Accepted Answer

The statement "We deliver high-quality and timely service to our internal and external customers" broadly outlines the organization's purpose and approach to providing value, making it best described as a mission statement.

FPM's Strategic Plan Includes the Following Statement: "We Deliver High-Quality