Balanced scorecard projects can motivate: I Employee effort
II Achievement of organisational strategies
III Managers to ignore biases and uncertainties
A) II and III only
B) I and II only
C) I and III only
D) I, II, and III

Question

Quizplus · Accepted Answer

Balanced scorecard projects are designed to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. They can motivate employee effort by providing clear objectives and feedback (I), and facilitate the achievement of organizational strategies by aligning individual and departmental goals with the organization's strategic objectives (II). However, they do not inherently motivate managers to ignore biases and uncertainties (III); in fact, if not properly designed, they might even reinforce existing biases.

Balanced Scorecard Projects Can Motivate: I Employee Effort