Strengths of the balanced scorecard related to communication and linkages include: $\begin{array}{ll}
\text { I } & \text { Encouraging clarification of vision and strategies} \
\text { I } & \text { Improving orgarisational conserisus } \
\text {III } & \text { Selecting measures that reflect the only strengths of the organisation }
\end{array}$

A) I and III only
B) II and III only
C) I and II only
D) I, II, and III

Question

Strengths of the balanced scorecard related to communication and linkages include: $\begin{array}{ll}
\text { I } & \text { Encouraging clarification of vision and strategies} \
\text { I } & \text {  Improving orgarisational conserisus } \
\text {III } & \text { Selecting measures that reflect the only strengths of the organisation }
\end{array}$

A) I and III only
B) II and III only
C) I and II only
D) I, II, and III

Quizplus · Accepted Answer

The balanced scorecard is a strategic planning and management system used for aligning business activities to the vision and strategy of the organization, improving internal and external communications, and monitoring organizational performance against strategic goals. It encourages the clarification of vision and strategies (I) and improves organizational consensus (II) by ensuring that all members of the organization understand the strategic goals and how their work contributes to achieving them. However, selecting measures that reflect only the strengths of the organization (III) is not a recognized strength of the balanced scorecard approach. The balanced scorecard aims to provide a balanced view by including measures that reflect financial performance, customer satisfaction, internal processes, and learning and growth, not just the organization's strengths.

Strengths of the Balanced Scorecard Related to Communication and Linkages