Question 1

Settlement of a contract dispute in which a neutral third party imposes a binding settlement on the disputing parties is

Accepted Answer

Arbitration involves a neutral third party who imposes a binding settlement on the disputing parties.

Question 2

A flexible approach to providing benefits in which employees are allocated a certain sum to cover benefits and can spend this allocation on the specific benefits they prefer is which kind of benefit plan?

Accepted Answer

A cafeteria-style benefit plan allows employees to choose from a variety of benefits using a set allocation, similar to selecting items in a cafeteria.

Question 3

Crescendo Inc.distributes music instruments nationwide.Reductions in high school music programs and the economic recession have led to a sharp downturn in sales.Because of this,a salary freeze has been in effect for three years and increases in supplementary health care premiums have cut into workers' take-home pay.Nevertheless,the firm has avoided layoffs,the workforce has experienced minimal turnover,and the firm has lost only a handful of employees,mostly for health reasons.The CEO considers this continuity of the workforce a healthy sign,but the human resources director is not as positive.She feels that the workplace culture is too internally focused and is based on maintaining job security rather than looking for ways to be truly engaged in the company's goals. Which of the following,if true,would most support the CEO's position that the firm is basically healthy?

Accepted Answer

If Crescendo's sales have declined less than its competitors, it suggests that the company is performing relatively well in a challenging market, supporting the CEO's view of the firm's health.

Question 4

What a firm offers its employees in return for their labour is which of the following?

Accepted Answer

Compensation is the total amount of money and benefits that an employee receives from their employer in return for their labour.

Question 5

Crescendo Inc.distributes music instruments nationwide.Reductions in high school music programs and the economic recession have led to a sharp downturn in sales.Because of this,a salary freeze has been in effect for three years and increases in supplementary health care premiums have cut into workers' take-home pay.Nevertheless,the firm has avoided layoffs,the workforce has experienced minimal turnover,and the firm has lost only a handful of employees,mostly for health reasons.The CEO considers this continuity of the workforce a healthy sign,but the human resources director is not as positive.She feels that the workplace culture is too internally focused and is based on maintaining job security rather than looking for ways to be truly engaged in the company's goals. Which of the following,if true,would support the HR director's position that the firm's workforce is at risk of becoming disengaged?

Accepted Answer

The answer of Crescendo Inc.distributes music instruments nationwide.Reductions in high...

Question 6

The human resources department of a large organization is interested in measuring the personality traits of its potential employees.The job applicants have been assured that they should feel free to answer honestly and that all responses will be anonymous. All of the following point out reasons why the human resources department should be skeptical about the data collected except that

Accepted Answer

Option D does not provide a reason why the data collected would be unreliable. Instead, it points out a potential limitation of the study design - that personality traits may not be directly correlated with job performance. The other options all raise concerns about the reliability of the data collected.

Question 7

Which of the following is a union-employer relationship in which the employer may hire union or non-union workers?

Accepted Answer

An open shop is a workplace where the employer can hire both union and non-union workers, and employees are not required to join the union or pay dues.

Question 8

An incentive program in which employees receive a bonus depending on the firm's profits is which kind of plan?

Accepted Answer

Profit-sharing is a plan where employees receive bonuses based on the company's profits, aligning their interests with the firm's financial success.

Question 9

Dollars paid based on the number of hours worked are referred to as which of the following?

Accepted Answer

Wages are typically payments made based on the number of hours worked, as opposed to a fixed salary.

Question 10

What is a method of settling a contract dispute in which a neutral third party is asked to hear arguments from both the union and management and offer a suggested resolution called?

Accepted Answer

Mediation involves a neutral third party who helps both sides in a dispute to reach a mutually agreeable solution, but the mediator's suggestions are not binding.

Question 11

The range of workers' attitudes,values,beliefs and behaviours that differ by gender,race,age,ethnicity,physical ability and other relevant characteristics is called which of the following?

Accepted Answer

Workforce diversity refers to the variety of differences among people in an organization, including gender, race, age, ethnicity, physical ability, and other characteristics.

Question 12

What is a union-employer relationship in which the employer can hire only union members called?

Accepted Answer

A closed shop is a type of union-employer relationship where the employer agrees to hire only union members, and employees must remain members of the union at all times to retain their jobs.

Question 13

Which of the following is an incentive program in which employees receive a bonus if the firm's costs are reduced because of their greater efficiency and/or productivity?

Accepted Answer

A gainsharing plan is an incentive program where employees receive bonuses based on the company's cost savings resulting from improved efficiency and productivity.

Question 14

The legal concept that aims to pay equal wages for work of equal value is which of the following?

Accepted Answer

Equal pay for work of equal value is known as comparable worth.

Question 15

Regulations to protect people from unfair or inappropriate discrimination in the workplace are referred to as which of the following?

Accepted Answer

The answer of Regulations to protect people from unfair or...

Question 16

A group of individuals who work together to achieve shared job-related goals is a(n)

Accepted Answer

The answer of A group of individuals who work together...

Question 17

Dollars paid at regular intervals in return for doing a job,regardless of the amount of time or output involved are referred to as

Accepted Answer

Salary refers to a fixed regular payment, typically paid on a monthly or biweekly basis, that does not vary with the number of hours worked or the amount of output produced.

Question 18

The human resources department of a large organization is interested in measuring the personality traits of its potential employees.The job applicants have been assured that they should feel free to answer honestly and that all responses will be anonymous. The applicants are likely to give inflated estimates of all the following except

Accepted Answer

Applicants are less likely to inflate their risk-taking tendencies as it might not be perceived as a universally positive trait in a job setting.

Question 19

What is the process through which union leaders and management personnel negotiate common terms and conditions of employment for those workers represented by the union called?

Accepted Answer

Collective bargaining is the process where union leaders and management negotiate terms and conditions of employment for union-represented workers.

Question 20

Workers who are experts in specific fields like computer technology and engineering and who add value because of what they know rather than how long they have worked or the job they do are referred to as which of the following?

Accepted Answer

Knowledge workers are individuals whose primary contribution to the organization is their expertise and knowledge in specific fields, such as computer technology and engineering.

Quiz 8: Managing Human Resources and Labour Relations