The first stage of the service benefit package design process is ________.
A) service concept investigation
B) facilities requirement definition
C) process definition and selection
D) the definition of a services package
E) idea/concept generation

Question

Quizplus · Accepted Answer

The first stage in designing a service benefit package is idea/concept generation, where initial ideas and concepts for the service are developed.

The First Stage of the Service Benefit Package Design Process