Early in his presentation and before the hotel owner even mentioned cost, Andrew said, "You're going to notice that our shower curtains are higher priced because of their mildew-proofing that makes them last 50 percent longer than ordinary shower curtains." Andrew is using:

Question

Quizplus · Accepted Answer

Andrew is using forestalling, which is a technique where potential objections are anticipated and addressed before the listener has a chance to raise them. By mentioning the higher price and justifying it with the benefit of mildew-proofing and longer lifespan upfront, Andrew aims to mitigate concerns about cost before they arise.

Early in His Presentation and Before the Hotel Owner Even