A salesperson enters a wholesale floral center and says, "Ms. Wong, in my job, I visit a lot of nurseries and I believe you grow the most beautiful flowers I have ever seen." This is an example of the ________ approach.
A) introductory
B) complimentary
C) referral
D) demonstration
E) product

Question

Quizplus · Accepted Answer

The salesperson is using a complimentary approach by praising Ms. Wong's flowers, aiming to make a positive impression and potentially open up a dialogue for sales or negotiation.

A Salesperson Enters a Wholesale Floral Center and Says, "Ms