When the salesperson says to the new prospective customer, "I believe my company sells the best mattresses and that you can't find any better," it is an example of:
A) sales puffery.
B) an illegal act.
C) a statement of fact.
D) price discrimination.
E) a breach of warranty.

Question

Quizplus · Accepted Answer

This statement is an example of sales puffery, which is a promotional statement or claim that expresses subjective rather than objective views, which no "reasonable person" would take literally. Sales puffery often involves opinions, exaggerations, or statements that cannot be objectively verified.

When the Salesperson Says to the New Prospective Customer, "I